Legal Notice

Business Identity and Operator
Yeralo is operated and owned by a Hong Kong–registered company. While we serve customers in the United Kingdom, our company is legally established and managed under Hong Kong jurisdiction. All transactions, website operations, and business communications originate from our Hong Kong headquarters.

Intellectual Property Rights
All content on this website, including text, graphics, logos, icons, images, videos, digital downloads, and software, is the intellectual property of Yeralo and protected under international copyright and trademark laws. Any third-party trademarks appearing on our website remain the property of their respective owners and are used with appropriate acknowledgment or permissions where required.

Disclaimer of Liability
Yeralo provides this website and all related content “as is” and makes no guarantees about its accuracy, completeness, or reliability. While we aim to maintain current and accurate product and legal information, we do not warrant that all content is free of errors or technical inaccuracies. Nothing in this disclaimer limits any rights you may have under UK consumer law where such exclusions are not legally permitted.

Limitation of Liability
Yeralo shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use this website or its contents. This includes loss of revenue, data, or profits. This limitation does not apply in cases of fraud, gross negligence, or personal injury caused by our actions, and it does not override mandatory legal rights in your country of residence.

Online Purchases and UK Consumer Law
All purchases made through Yeralo are governed by our Terms and Conditions, which are fully compliant with applicable UK consumer protection laws, including your rights to refunds, returns, and product conformity. Although our company is based in Hong Kong, we are committed to respecting the consumer rights of all UK-based customers.

Product Information and Pricing
We strive to provide accurate information regarding product descriptions, pricing, and measurements. However, occasional errors may appear. In such cases, Yeralo reserves the right to correct any pricing or typographical errors without prior notice. Displayed prices do not constitute a legally binding offer unless confirmed during checkout.

Legal Jurisdiction
This website and its terms are governed by the laws of Hong Kong SAR. However, for transactions made by customers located in the United Kingdom, UK consumer protection laws will apply where mandatory. Any legal disputes related to your use of this website may be subject to the non-exclusive jurisdiction of either the courts of Hong Kong or, where required by law, the courts in your country of residence.

Updates to This Notice
This legal notice may be updated periodically to reflect changes in our business operations, applicable laws, or regulatory guidance. Material changes affecting your rights will be communicated in advance via email or through a notification on our website.

Contact Information

Website name: Yeralo
Company name: Little River Limited
Address: 17 Canton Road, Rooms 5-15, 13A/F, South Tower, World Finance Centre 1, Tsim Sha Tsui, Kowloon Hong Kong SAR
E-mail: info@yeralo.com
Phone number: +31 644379979
Company number: 65130614

Customer Service Opening Hours:
Monday to Saturday: 09:00 – 17:00
Sunday: Closed

We will do our utmost to respond to your messages within 24 hours.

Contact page:
 click here
Frequently asked questions: click here